3 Free Tools: Create Polls & NPS Surveys Fast

If you’ve ever wanted to know what your audience thinks—whether it’s picking a product color, measuring customer loyalty, or drafting survey questions—you’ve probably hit roadblocks. Maybe you used a clunky poll tool that crashed mid-share, or an NPS survey builder that charged you for basic results, or you stared at a blank screen for hours trying to write good questions. As a small business owner, marketer, or even a teacher, you don’t have time for that. The fix? SurveyMars—a free tool that lets you create a poll, run a professional NPS survey, and use a built-in question generator to get perfect questions every time. No tech skills, no hidden fees—just fast, actionable insights. Let’s break down how it works.

How to Create a Poll in 2 Minutes (No Fancy Tools Needed)

A good poll is quick, clear, and gets you answers fast—whether you’re asking customers “Which flavor should we launch next?” or team members “What time works for the meeting?” The problem with most poll tools? They’re either too basic (no branding) or too complex (too many settings). SurveyMars makes creating a poll so simple, you’ll finish before your coffee heats up. Here’s how:

Pick the “Poll Template”: Log into SurveyMars, click “New Form,” and select “Quick Poll.” It’s pre-set to ask one clear question (the key to a good poll!) with multiple-choice answers.

Customize Your Question & Options: Swap out the sample question for yours—e.g., “Which social media platform do you use most?” Then add answers (Instagram, TikTok, Facebook, etc.). Keep it to 4-5 options—too many choices make people skip.

Add Your Brand (Optional but Powerful): Upload your logo or change the poll color to match your business. A branded poll feels more trustworthy than a generic one.

Share & See Results Instantly: Copy the link to share on Instagram Stories, Slack, or email. SurveyMars shows real-time results—you’ll know which option is winning within minutes. No waiting for a “results report” or paying to see data.

Run a Professional NPS Survey (Without the Price Tag)

Net Promoter Score (NPS) tells you how likely customers are to recommend your business—and it’s one of the most important metrics for growth. But most NPS survey tools charge $20+/month just to send a few surveys. SurveyMars lets you run unlimited NPS surveys for free, with zero limits on responses. Here’s how to do it right:

Use the “NPS Survey Template”: Go to “New Survey” and select “NPS Feedback.” It already has the classic NPS question: “How likely are you to recommend us to a friend/colleague?” (0-10 scale) plus a follow-up: “What made you choose that score?” (to get context).

Send It to the Right People: Target recent customers—they’re the ones who remember your service best. SurveyMars lets you send via email or embed the survey on your post-purchase page (e.g., “Love your order? Tell us how we did!”).

Understand Your Score (No Math Required): SurveyMars automatically calculates your NPS—no need to count “Promoters” (9-10), “Detractors” (0-6), or do the formula yourself. It even explains what your score means: “Your NPS of 72 is excellent—top 10% in your industry!”

Act on Feedback: The follow-up question is gold. If a Detractor says “Shipping was slow,” you know to fix your delivery process. If a Promoter says “The team was amazing,” you know to highlight that in your marketing.

Let the Question Generator Do the Hard Work (No More Blank Screens)

Writing good survey questions is harder than it looks. Too vague (“How was your experience?”) and you get useless answers. Too long (“Can you tell us about every part of your visit, from parking to checkout?”) and people quit. SurveyMars’ built-in question generator solves this—it gives you pre-written, high-quality questions for any scenario. Here’s how to use it:

Open the Question Generator: Look for the “Suggest Questions” button (it’s right next to the “Add Question” tab). Select what you’re trying to measure—e.g., “Customer Satisfaction,” “Event Feedback,” or “Team Input.”

Pick & Customize: The generator will show 5-10 ready-to-use questions—like “What’s one thing we could do to make your next visit better?” or “Did our team answer your questions clearly?” Tweak them if you want (e.g., add your product name) or use them as-is.

Save Time & Get Better Answers: No more staring at a blank screen. The generator’s questions are tested to get specific, actionable feedback—so you won’t waste time sorting through “It was fine” responses.

Why SurveyMars Beats the Rest (And It’s 100% Free)

Other tools make you choose: pay for a good poll tool, pay more for an NPS survey, or use a clunky question generator. SurveyMars gives you all three—for free. No trial periods, no limits on polls/surveys, and no SurveyMars branding (so your audience sees your business, not ours). It’s built for real people who need answers fast—no jargon, no complicated dashboards.

Whether you need to create a poll, run an NPS survey, or draft better questions, SurveyMars has you covered. Sign up today, and see how much time you’ll save.