Trung tâm trợ giúp Bộ AI Probing Question

Probing Question

The AI Probing Questions feature is an innovative question type that leverages artificial intelligence to conduct in-depth follow-up conversations with respondents. After a respondent answers an open-ended question, the AI automatically generates relevant follow-up questions to gather more detailed insights and perspectives.

Feature Overview

This feature enables deeper understanding of respondent feedback through AI-powered conversations, allowing you to gather richer insights even with limited sample sizes.


AI Probing has two answer modes. Text probing is the original mode: respondents type each answer. Voice probing lets respondents speak their answers instead.


Voice Probing

1. Open the AI Probing question and choose Voice Interaction.


Choose voice probing


2. The respondent allows microphone access, then speaks the answer.


Speak the answer


3. The spoken answer is turned into text. AI uses that text to ask the next follow-up question.


Speech turned to text


4. Round limits, the End answering button, and saved Q&A records work the same way as text probing. The saved answer is the transcribed text.

Text Probing

1. You may also switch to text mode for follow-up questions.

2.Add the "AI Probing Questions" question type to your survey .click Text Interaction


Choose text probing


3. Customize the question text to match your survey context

4.respondents may enter their answers, and the AI will ask follow-up questions based on the responses. 


Type a follow-up


Key Features

1. Conversation Control:

- Set minimum conversation and maximum conversation rounds (1-10 rounds).Defalt 1 rounds,When the maximum number of conversations is reached, an "End answering" button will appear in the bottom.


Set conversation rounds


2.End Answering

- End conversation manually using "End Answering" button ,When the Answering has not yet reached the maximum number of conversations


End Answering Button in Conversation Interface


- Clear conversation history using the broom icon


Clear Conversation History Button with Broom Icon

Data Management

1. Conversation Recording:

- All AI questions (Q) and respondent answers (A) are saved in sequence


Q&A Format Conversation Data Example


Important Notes

- Maximum conversation rounds can be set between 1 and 5

- Conversations automatically end after reaching maximum rounds

- Respondents can end conversations early using the "Complete Answer" button

- Question type can be switched between AI Probing and standard open-ended at any time

- All conversations are saved in Q&A format for easy analysis

- Voice probing converts speech to text. The conversation is still saved as written Q&A


FAQs


Q: What is the AI Probing Questions feature?

A: The AI Probing Questions feature is an innovative question type that uses artificial intelligence to conduct in-depth follow-up conversations with respondents after they answer open-ended questions, automatically generating relevant follow-up questions to gather more detailed insights.


Q: How do I add AI Probing Questions to my survey?

A: Simply add the "AI Probing Questions" question type to your survey and customize the question text to match your survey context. The feature will be ready to use immediately.


Q: Can I test the AI Probing feature before publishing?

A: Yes, you can click "Click to Experience AI-Powered Probing" in the edit page for immediate testing and experience of how the AI conversation will work.


Q: How many conversation rounds can I set?

A: You can set maximum conversation rounds between 1 and 5 rounds. The default is 1 round, and when the maximum is reached, an "End answering" button will appear.


Q: Can respondents end conversations early?

A: Yes, respondents can end conversations early using the "End Answering" button even when they haven't reached the maximum number of conversations.


Q: How do I clear conversation history during testing?

A: You can clear conversation history using the broom icon in the conversation interface, allowing you to start fresh testing sessions.


Q: How is the conversation data recorded and saved?

A: All AI questions (Q) and respondent answers (A) are saved in sequence in a Q&A format, making it easy to analyze the conversation flow and insights gathered.


Q: Can I switch between AI Probing and standard open-ended questions?

A: Yes, the question type can be switched between AI Probing and standard open-ended at any time, giving you flexibility in how you want to collect responses.


Q: What happens when the maximum conversation rounds are reached?

A: When the maximum conversation rounds are reached, an "End answering" button will automatically appear at the bottom, and the conversation will automatically end.


Q: How does this feature improve data collection?

A: The AI Probing feature enables deeper understanding of respondent feedback through AI-powered conversations, allowing you to gather richer insights even with limited sample sizes by automatically generating relevant follow-up questions.


Q: What is the difference between text probing and voice probing?

A: In text probing, respondents type their answers. In voice probing, they speak. The speech is turned into text, and AI asks the next question from that text. Both modes save the conversation as Q&A.


Q: Is the AI conversation context-aware?

A: Yes, the AI generates relevant follow-up questions based on the respondent's previous answers, creating a context-aware conversation that builds upon their initial responses.

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